.png)
Create Your First Project
Start adding your projects to your portfolio. Click on "Manage Projects" to get started
Clivet Club Incentive Programme
Location
UK Nationwide
Date
Commenced June 2025
Project type
Incentive Programme
Link
Role
CLIVET CLUB — FROM BIG IDEA TO EVERYDAY DELIVERY
We named it. We conceived it. We built it. And we run it.
From member acquisition and engagement campaigns to claims processing, rewards fulfilment, data analysis and ongoing development, our dedicated BIG team manages every element of Clivet Club.
Strategy, creative, marketing, operations, rewards, data and reporting — all handled by us. So Clivet can concentrate on enjoying the results.
MORE THAN REWARDS. REAL CUSTOMER ENGAGEMENT.
Created by BIG for Clivet UK, Clivet Club rewards installers and merchants for every qualifying purchase while building a direct, ongoing relationship with the people buying, selling and installing Clivet products.
Rewards, claims, automatic warranty certificates and valuable customer intelligence — all in one rapidly growing platform.
Rewards include:
- Over 200 gifts online to choose from
- Over 50 boutique travel agency crafted holidays
- Plus CONCIERGE where members can swap their points for anything they wish!
RESULTS:
60%+ MEMBERSHIP GROWTH
Club membership grew from around 500 to 800+ in just a few months.
55% INCREASE IN CLAIM ENGAGEMENT
170%+ GROWTH IN ACTIVE CLAIMERS
190+ SIGN-UPS IN THREE DAYS - across one industry event
AUTOMATIC WARRANTY CERTIFICATE AUTOMATION - straight to email
It’s not just about growing membership — it’s about growing engagement. By analysing claims and buying patterns, we turn Clivet Club into commercial intelligence that helps drive smarter activity, stronger loyalty and increased revenue.
